How should the Local Authority help

Your local authority (LA) has certain legal duties to help children and young people.

All LAs must identify and assess the special educational needs (SEN) of children and young people in their area when they become aware that they have or may have SEN.

If your child has SEN and goes to an educational setting (nursey, school or college) then that setting needs to provide support. This is called SEN Support.

If your child needs more support than the setting provides through SEN Support then the LA must carry out an education, health and care needs assessment (EHCNA). This can lead to an Education Health and Care Plan (EHCP) being made for your child. Once your child has an EHCP, the LA have a duty to provide all of the support detailed in the plan.

In Hampshire the LA have:

  • The Family Information and Services Hub (F.I.S.H) detailing their Local Offer Click here. The Local Offer should contain information about all the services and support that the LA expects to be available, including services in Hampshire and surrounding areas including independent schools or colleges, therapy services and care placements.
  • Hampshire SEN webpages click here
  • The SEN Service Helpdesk is open from 9:30am to 12:30pm, Monday to Friday via telephone number: 01329 316165 or email SENhelpdesk@hants.gov.uk

If you struggle to make contact with the Hampshire SEN Service. You should try the telephone number and contact form (above). If this is not successful, you can find information about complaint here.